Your personal details are safe and secure on this site, we use SSL encryption technology for all personal pages which is supported by all web browsers.

Wherever you are asked to enter personal information you will be presented with a page that has the security turned on. You can verify this by looking for a locked padlock image on the status bar at the bottom of your screen, or by the URL address which reads https://www as opposed to http://www. Notice the 's' which means secure http connection.

All services on the site are provided under a secure connection. All information from the Internet to our order processing system is via our dedicated network which is completely isolated from the internet. Information is kept entirely secure from your browser to our order processing system.
And as a final precaution, we do not at any stage store, send or display customer credit card details and passwords on the Internet.

All information transferred from the Internet to our order processing system is via secure, industry standard methods. For added security we do not store credit card information on the Internet.

Browser Settings

The Wine Room site requires the use of cookies, JavaScript, and SSL version 2 (Secure Sockets Layer). Information on how to set these in your browser are below. You may have difficulties on www.thewineroom.com.au if you are using a 'Proxy Server'. If so, you could try disabling proxy server settings (information also below), although you may like to re-enable them when browsing non-secure sites.

Microsoft Internet Explorer

Enable Cookies
1. Go to Tools, click Internet Options.
2. Click on the Privacy tab.
3. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser.

Enable JavaScript
1. Go to Tools, click Internet Options.
2. Click on the Security tab.
3. Click Custom Level.
4. Scroll to the Scripting options, and Enable Active Scripting.

Enable SSL version 2 (Secure Sockets Layer)
1. Click Internet Options on the Tools menu.
2. Click on the Advanced tab.
3. Scroll down the list of options and find the Security section.
4. Make sure SSL 2.0 is checked on.

To Turn Off Proxy Settings (only if having problems with the site):
1. Click Internet Options on the Tools menu.
2. Select the Connections tab.
3. Change your dial up or LAN setting and then deselect use proxy for your connection.

Netscape Navigator

Enable Cookies
1. Go to Edit, Preferences.
2. Click on Advanced.
3. Under Cookies, click Accept All Cookies. Enable JavaScript Netscape Navigator.

Enable JavaScript
1. Go to Edit, Preferences.
2. Click on Advanced.
3. Select Enable Java and Enable JavaScript for Navigator.

Enable SSL version 2 (Secure Sockets Layer)
1. Go to Tools, Preferences.
2. Click on Privacy and Security.
3. Go to SSL then select SSL version 2.

To Turn Off Proxy Settings (only if having problems with the site):
1. Click Options on the Tools menu.
2. Select the Connections tab.
3. Change your dial up or LAN setting and then deselect use proxy for your connection.

Differences with Macs

If you are using a Mac, there may be some small set up differences, especially if you are using Microsoft Internet Explorer.

Enable Cookies for Microsoft Internet Explorer 4 and 5 on a Mac
1. Select Edit then go to Preferences.
2. Scroll down and click on Cookies.
3. For the 'When Receiving Cookies' field assign it to Never Ask.

Enable JavaScript for Microsoft Internet Explorer 4 and 5 on a Mac
1. Select Edit then go to Preferences.
2. Select Web Browser
3. Select Web Content.
4. In the Active Content section, check the Enable Scripting check box